Legal

Terms of service

Last updated: October 11, 2026

1. These terms

These terms are an agreement between you and Md Abdullah Al Mamun, an individual based in the United States who operates Siftraq ("Siftraq", "we", "us"). They apply when you use the Siftraq website, web application, app for Shopify, or the connection Siftraq offers to AI assistants (together, the "service"). By using the service you agree to them. If you use it for a business, you agree on that business's behalf and confirm that you may do so.

2. What Siftraq is

Siftraq is a measurement tool for online stores. It reads a store's orders, and optionally its Google Analytics data, and reports where the store's sales came from.

The service is in early access. Features may be added, changed or removed, the service may be unavailable at times, and figures may contain errors. Check anything important against your store's own records before acting on it.

3. Your account

• You sign in with a Google account, and you are responsible for what is done through it.
• A store joins your Siftraq account from inside the store's own admin. Anyone the store lets do that can see the store's reports in Siftraq, so merchants should decide who that is.
• You must be at least 18 and able to enter into this agreement.

4. Your data

It stays yours. You keep all rights in the data of the stores and accounts you connect. You give Siftraq permission to access, store and process that data only as needed to provide the service to you, as the privacy policy describes.

You confirm that:

• you have the right to connect each store, Google Analytics property and Google Cloud project you connect, and to let Siftraq process their data;
• your own store meets its legal duties towards its shoppers, including having a privacy policy that covers the use of service providers such as Siftraq, and collecting any consent the law requires.

For shoppers' personal data, you are the party that decides how it is used, and Siftraq processes it on your behalf and on your instructions. We will carry out the access and deletion requests you send us, including those sent through Shopify.

5. Google Analytics and your Google Cloud costs

If you connect Google Analytics, Siftraq runs read-only queries on your BigQuery export, inside your own Google Cloud project. Google may charge that project for the queries. Siftraq puts a ceiling on the size of each query, but the charges are between you and Google and are your responsibility.

6. AI assistants

You can connect an AI assistant to Siftraq so that it can ask about your stores. Siftraq gives it aggregated figures only. The assistant is provided by another company under its own terms; Siftraq is not responsible for what it does with an answer or for how it words one. An assistant can misread or misstate a figure, so treat what it says as a starting point and check it in Siftraq.

7. Acceptable use

You agree not to:

• access data of a store you are not authorised to see, or try to get around the service's access checks or limits;
• probe, overload or disrupt the service, or use it to break the law;
• copy, resell or reverse-engineer the service, except where the law allows this regardless of these terms;
• try to identify individual shoppers from the hashed or aggregated data Siftraq holds.

8. Other services

Siftraq works with services that others provide, including Shopify and Google. Your use of them is governed by their terms, and Siftraq is not responsible for them. If one of them changes or withdraws something Siftraq depends on, part of the service may stop working.

9. Price

Siftraq is free during early access. If paid plans are introduced, we will tell you the price beforehand, and nothing will be charged unless you choose a plan.

10. Siftraq's own rights

The service, its software, design and name belong to us. These terms give you a right to use the service while they are in force, and nothing more. If you send us feedback, we may use it without owing you anything.

11. Ending

You can stop using Siftraq at any time by uninstalling the app from your store, and can ask us to delete your account. We may suspend or end your access if you break these terms, if required by law, or if we stop offering the service; where we can, we will give you notice. When access ends, your data is deleted as the privacy policy describes.

12. No warranty

The service is provided "as is" and "as available". To the fullest extent the law allows, we make no warranties of any kind, express or implied, including that the service will be uninterrupted, error-free, or that its figures will be accurate or fit for a particular purpose. Siftraq does not give financial, advertising or legal advice.

13. Limit of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for lost profits, revenue, advertising spend or data, arising from your use of the service. Our total liability for all claims relating to the service is limited to the greater of the amount you paid us for it in the 12 months before the claim arose, and 100 US dollars. Some laws do not allow these limits; where they do not, the limits apply only as far as the law permits.

14. Changes to these terms

We may change these terms as the service develops. The date at the top shows the latest version. If a change is material we will tell account holders by email or in the application before it takes effect; continuing to use the service after that means you accept it.

15. Law

These terms are governed by the laws of the State of Michigan, United States, without regard to its conflict-of-law rules. Disputes relating to these terms or the service are to be brought in the state or federal courts located in Michigan. Mandatory consumer or data protection law of your own country still applies where it cannot be set aside by agreement.

16. Contact

Md Abdullah Al Mamun, Siftraq — support@siftraq.com